Learning from your users

Everyone who visits your website experiences it in particular ways that will affect whether they trust you, buy from you or return to your site in future. Wouldn’t it be great if you could acquire information about the user experience, so that you can shape future offerings that meet your target market’s needs?

Look no further: we can track and analyse the user experience of all your online communications.

 

Looking at your website as the user does

Our highly trained experts follow the user journey on your site, gathering crucial data along the way about aspects such as ease of navigation, download times and search effectiveness.

 

Practical intelligence for better site design

Visitors to your website will only stay to absorb your message if you make the experience simple and rewarding for them. Poor accessibility, usability and site navigation can cause people to drop out before buying or finding what they came for. We show how you can improve these factors.

We reach your users in several ways:

Thorough study of how visitors experience your website

Review of your systems to eliminate problems

Focus groups to find out how your site is performing

Website analytics to rate efficiency

Recommendations for action

 

By improving the user experience of your website, you can generate a more positive response to your company as a whole. The impact on ROI will be significant, especially since the lessons learned from a comprehensive user experience study can be applied to other areas of your business too.